MCBC Pastoral Highlight

Susan Nickel - Spiritual Health Practitioner

5 Fun Facts About Susan:

  1. I once lived in Australia for a year—proof that I can survive giant spiders and drive on the other side of the road.
  2. I’ve worked as both a hairdresser and a spiritual care practitioner (and yes, both involve deep listening).
  3. I can juggle scarves! (It’s part coordination, part prayer.)
  4. I delight in conversations with people of all ages, and I always learn something new from children.
  5. I believe holy ground is everywhere—even in hospital hallways and over Zoom calls.

Life and Ministry Update:

I grew up in Greendale and moved away in 1981, living in Calgary, Switzerland, London Ontario, Winnipeg and even Australia before moving back in 2019. I have two married, adult sons—one in Quebec who just finished flight school, and one in Toronto, a data scientist with master’s degrees in math and statistics.

I have a 12-year-old grandson who is a source of great questions and joy. 

My background includes 20 years working in spiritual care—first at the London Regional Cancer Program, then in a small hospital for 10 years, and later in BC working in several care homes and palliative settings. Before that, I worked as a hairdresser. In both roles, I learned the value of presence and listening.

This work can be sad, but it’s profoundly meaningful. The connection of care is energizing. There are moments of deep hope: in time savoured with loved ones, in being anchored by one’s faith, or in rediscovering meaning even in the midst of loss. It is a privilege to be welcomed into people’s lives and to know I am standing on holy ground.

I try to remind people of their belovedness, their dignity and to reinforce their sense of worth, which can help restore their sense of meaning and purpose. Being heard can lessen distress and improve quality of life. For those from a faith background, I explore ways to deepen or enrich their relationship with God.  I continue to be amazed at what carries people through hard seasons, and how unique and sustaining each faith journey can be.

I retired from full-time chaplaincy about a year ago but continue mentoring spiritual care students and stay involved in hospital settings as opportunities arise. I’m also active on two MCBC committees: Calling and Credentialing, and Pastoral Care and Development Task Group. At first, I wondered if I was simply filling a spot—but over time, I’ve seen how my experience in church life and spiritual care has something to offer.

I’m especially passionate about helping pastors care for their own well-being—supporting them in sustainable rhythms so they don’t burn out. I’ve also found great meaning in the credentialing process. Hearing people’s call stories—how they’ve been nudged by God, affirmed by community, and given space to grow—reminds me of the Spirit’s creative work. Some came from mid-career changes, others from congregations that noticed their gifts early on. These stories inspire me and reaffirm God’s ongoing call to the church.

I’m grateful for the support of MCBC—for the pastor conversation groups, continuing education, and a growing sense of connection, even as someone whose ministry setting isn’t always traditional. At times I’ve felt outside the usual “pastor” circle, but I see bridges being built and appreciate the welcome.

Two years ago brought personal grief as both of my parents passed away.  I’ve leaned heavily on God, YUM church, and close friends to walk through it. In this season, I’ve felt a deep resonance with Jesus’ words from Matthew 11:

“Come to me, all who labor and are heavy laden, and I will give you rest…”

It’s a message I’ve carried often to others—and now, more than ever, I carry it for myself.  It’s comforting to be part of this wider family of faith. 

Susan